Refund and Cancellation Policy

At SHIVAY SOCIAL SEVA FOUNDATION, we deeply value every donation. Your support helps us serve our social and community projects.

1. Donations

All donations made to our NGO are non-refundable. Once a donation is received, it is immediately put to use for our charitable purposes.

2. Wrong Transaction or Duplicate Donation

If you made a mistake or a duplicate donation due to technical error, please contact us within 7 working days of the transaction at:
📧 shivayfoundation2025@gmail.com
We will review your request and, if valid, issue a refund to the original payment method.

3. Cancellation

You cannot cancel a donation once it is processed. However, you may choose to stop recurring donations anytime by contacting us.

4. Contact for Refunds

For any donation-related issues, reach out to:
📞 9923415097
📧 shivayfoundation2025@gmail.com